We are seeking a Call Center Manager who will be responsible for the supervision, leadership, and training of all associates in our client's call center.
Other responsibilities include:
Training staff on scripts and sales techniques, initiating role playing and creating an exciting atmosphere.
Recruiting, training, and supervising all phone personnel.
Listening to and monitoring sales calls.
Daily, weekly and monthly reporting in regard to staff activity.
Networking for alternative leads.
Achieving call center goals and objectives.
â€¢Hands on member of the Call Center staff
â€¢ Experience in hiring, training, motivating and maintaining reports for a call center are required.
Contact: Holly Abessinio
Phone: 1-877-256-8293 mailto:[email protected]